Patient Representative, Emergency Room,48hours,#36372
Part-Time Eligible 48 hours per pay period. Varied Days or Nights. Varied weekends. Associate’ s degree or specialized training. One year of related experience. Under general supervision, acts as liaison between administration and patients in order to improve patient satisfaction with hospital services. Identifies, and ti extent possible, resolves patient problems, concerns and complaints by explaining hospital policies and procedures and notifying appropriate personnel of specific complaints. Investigates and documents patient complaints.
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